Hosted Voice
Over the last few years, digital tools have been transforming how we work. As many companies explore the benefits of a hybrid work environment, video meetings are the new norm and flexibility is key. This is where Hosted Voice provides the new digital alternative to landlines and brings communications up with all modern technology.
What is Hosted Voice?
Hosted Voice is a cloud-based platform designed to replace aging phone systems that typically always need on-premise hardware, voice circuits, and only support onsite phones. The flexibility and no need for the traditional hardware and huge benefits of the new Hosted Voice packages.
How does it work?
Traditional Landline phones would convert a user’s voice into a frequency transmitted along a wire. Hosted voice systems however work by converting a user’s voice into data transmitted through the internet. This means that hosted voice systems do not require the user to have a traditional telephone service.
Hosted voice also gives the user a variety of ways of handling their calls. From your standard desktop phones to mobile applications and even applications on the user’s desktop, they can make and receive calls and other communications such as voicemails and texts.
Benefits of using Hosted Voice
Cost Effectiveness: Due to no big upfront costs on hardware and infrastructure, your hosted voice package can be extremely cost-effective. It also eliminates the costs of managing vulnerabilities with updates and ongoing maintenance on hardware.
Collaboration and Integration: Due to the increase in hybrid working, businesses demand the flexibility to support their workers from their office, from home and anywhere else they may be remotely working. Hosted voice offers the user the ability to seamlessly connect through desk phones, smartphones, and laptops while in the office or on the go.
Scalability: Due to the lack of any hardware investments, it is easy for a business to scale up or down its hosted voice users without incurring any hefty hardware costs.
Security: Traditional phone systems would always leave security burdens at the hands of the individual. Hosted voice allows you to enjoy the benefits of end-to-end encryption, as well as allowing you to leverage the provider’s security compliance and expertise.
Reliability: Not having any on-premise hardware to worry about makes hosted voice systems very reliable. The systems are cloud-based and therefore rely on data centers that are continuously maintained and have multiple back-ups ensuring no downtime.
Additional Benefits
Voicemail with email integration: Receive an email alert when somebody has left you a voicemail, and access the voicemail from a mobile device eliminating the need to call your voicemail.
Mobile Applications: Download an app onto your smartphone and give yourself the flexibility to use your smartphone as you would your work phone.
Hosted Voice Systems help businesses to stay flexible and able to adapt in an ever-changing world while delivering all the benefits of cloud technology.
